Introduction

This privacy policy outlines how Just Health Group LLC ("Just Health," "we," "us," or "our") collects, uses, shares, and manages personal information about individuals ("you" and/or "your") who visit and utilize our websites that link to this privacy policy, along with any related products, features, and services we offer (collectively, the "Service" or "Services").

By accessing and using the Service, whether as a current or prospective client, healthcare professional, or visitor to our website, you acknowledge that you have read and understood this privacy policy. You consent to the processing of your personal information as described herein. We may update this policy from time to time as detailed in the "Changes to this Policy" section below.

Just Health Group LLC is based in the United States. Our Services are primarily intended for users within the United States. By using the Service, you agree to the processing and storage of your personal information in the United States as outlined in this policy.

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1. Collection of Information

To use our Services or be considered for healthcare-related positions, we require you to provide certain personal information.

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Information You Provide to Us Directly:

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Just Health Healthcare Professionals: 

In order to be eligible for placement in a role as a clinician or otherwise use our services, we require you to provide certain personal information.

All Just Health healthcare professionals must provide their name, email address, and phone number. Candidates may also be asked to share their work history, CV or resume, education history, medical licenses, NPI number, gender, date of birth, and citizenship or visa status. Additional information may be required throughout our relationship to assess your eligibility for positions, including but not limited to, a professional email address, a copy of their professional license, medical ID or other relevant documentation. We may also collect information in order to improve our Services, such as your text messages or calls with Just Health.

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Just Health Clients: 

If you are a client of Just Health, data collected will typically comprise of your contact details, such as your name, telephone number, address, email address, job title, and business record related to the Services.

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Information Collected Automatically When You Use The Services:

In addition to your personal information that you provide to us directly, we collect a variety of personal information automatically when you visit our website through the use of cookies and similar technologies (e.g., pixels or web beacons), We may collect device information including your IP address.

The use of these technologies helps us serve you better by understanding what you’re interested in, tracking trends, measuring the effectiveness of our content, and saving your preferences. For information about how you can manage your cookie preferences, refer to the “Choices Regarding Personal Information” section, below.

We do not collect precise location information unless you elect to enable location services on your device, but we do receive information about your general location at a city or zip code level through your computer’s IP address and your mobile device.

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Information from Third-Party Sources:

We may obtain information about you from external job boards, educational verification services, government agencies, publicly available databases, professional associations, and other third-party sources to supplement the information you provide.

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2. Uses of Information

Except as otherwise provided herein, we may use the personal information we collect about you for the following business and commercial purposes:

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Provision of the Service

We use your information to provide, operate, support, and improve the Services.

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Communications

We use your information to communicate with you about the Service. These communications may contain information about professional opportunities and marketing about products and services of Just Health. These communications may be sent through email.

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Professional Opportunities

We use your information to recommend professional opportunities to you (and you to those offering such opportunities), including emails that we may send to you on behalf of recruiters and Just Health clients.

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Background Checks

We may use your information to conduct background checks, including but not limited to, verification of educational or professional credentials.

Other Uses of Your Information:

We also use your information to detect, investigate, and prevent fraudulent, harmful, unauthorized, unethical or illegal activities to protect the rights, safety and property of Just Health, our users and others, in connection with legal proceedings, including arbitration, and to comply with our legal obligations. Also, we may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.

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3. Sharing of Information

In connection with the activities described above, we may share your personal information with third parties as follows:

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Service Providers

We may share your information with third parties that help us provide the Services and operate our business, including in the areas of website and database hosting and maintenance, telecommunications, information security, fraud detection and prevention, email management, data analytics, marketing, advertising, member support, and identity and professional credential verification.

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Commercial Clients

We share the information of candidate clinicians with institutions seeking to find talent for their needs; the clients may be hospitals, recruiting organizations, government and university health care institutions, clinics, and other enterprises that may seek a clinician as temporary or permanent staff. They use the information to select candidates that may be interested in employment and other professional opportunities that they offer.

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Business Transferees

We may share your personal information in connection with a business transaction (or potential transaction) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Just Health or our corporate affiliates (including, in connection with a bankruptcy or similar proceedings).

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Affiliated Companies

We may share personal information with our corporate affiliates for use consistent with this privacy policy.

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Authorities

We may access, preserve, and share your information with third parties, as required or permitted by applicable law, if we believe it is reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us, which may involve disclosure to law enforcement, courts, or governmental authorities. Also, if you provide us information about an adverse event relating to a pharmaceutical product or medical device, we may be required to report this information along with your contact information to the manufacturer so it can comply with legally required reporting obligations.

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Other Third Parties

We may access, preserve, and share your information if we determine it is reasonably necessary or appropriate to investigate, prevent or take action regarding suspected fraudulent, harmful, unethical or illegal activities, or to protect and defend the legal rights, safety, and property of Just Health, our employees, agents and contractors (including to enforce our agreements) or in connection with any safety or security concerns, including the personal safety of our users and the public.

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With Your Consent

We also may share your personal information with a third party in a manner not addressed by this policy with your consent.

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4. Cookies and Similar Technologies

We and our service providers and partners, as described above, use various tools to collect data when you visit this website, including cookies, pixel tags, and other similar technologies. These technologies enable us to track usage of the Services and to enhance the user experience by providing a more relevant and personalized online experience. A cookie is a small data file that is sent to a user’s browser when visiting a website. It is stored, accessed and maintained on the computer's hard drive or on a tablet or mobile device. A cookie contains a unique number that allows a website to recognize a particular user’s device each time that user visits the website so they don’t need to log in each time they visit and their preferences can be stored. Cookies enable us to measure the use and effectiveness of our content, track user trends, monitor and stabilize our websites, and improve the quality of the Services on the Just Health site.

Most browsers can be set to reject all cookies, including third party cookies, however, if you choose to reject our cookies, your ability to access and use the Services will be limited. We and our partners also use pixel tags, often in conjunction with cookies. Pixel tags are small pieces of code that are embedded on web pages and apps in order to provide us with information about how our sites and apps are used. We also include pixel tags in our emails to inform us whether the recipient has opened those emails and/or clicked on links in those emails.

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5. Third-Party Links

Our Services may contain links to third-party sites. Any access to and use of such linked sites is not governed by this policy, but instead is governed by the privacy policies of those third party sites, which we encourage you to read. We are not responsible for the information practices of such third party sites.

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6. Security

We employ technical, administrative and physical safeguards designed to protect your personal information. However, no security measure can guarantee security and that data will not be accessed, disclosed, altered, or destroyed. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a complex password that nobody else knows or can easily guess, and keeping your log-in credentials private. We are not responsible for any lost, stolen, or compromised passwords or for any unauthorized account activity.

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7. Data Retention

We will retain your personal information for at least the period reasonably necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. If we delete some or all of your personal information, we may continue to retain and use aggregate or anonymous data previously collected and/or aggregate or anonymize your personal information.

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8. Choices Regarding Personal Information

Opting Out of Marketing Emails

You may opt-out of receiving marketing emails from Just Health at any time by opting out via the link the email footer or sending an opt-out request to hello@just-health.io. Please be aware that you cannot opt-out of receiving service messages from us including security and legal notices.

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Controlling Cookies

If you would prefer not to accept cookies, visit the “help” section of your browser to learn about cookie preferences and other privacy settings that may be available. Most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Note that rejecting cookies will not prevent device identification and related data collection from occurring. Also, if you choose to reject cookies, your access to some functionality and areas of the Service may be restricted. For additional information about cookies visit www.allaboutcookies.org.

We may use Google Analytics to recognize you and link the devices you use when you visit the Service on your browser or mobile device. Google Analytics allows us to better understand how our users interact with the Service and to tailor our content to you. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google's site “How Google uses information from sites or apps that use our services” currently located at www.google.com/policies/privacy/partners. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here https://tools.google.com/dlpage/gaoptout.

Some Web browsers incorporate a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Each browser communicates "Do Not Track" signals to websites differently, making it unworkable to honor each and every request correctly. We do not respond to "Do Not Track" signals at this time.

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9. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time and in our sole discretion. When we make a change, we will update the “Effective Date” and post the updated policy on or through the Service. We may, and if required by law, also provide notification of changes in another way that we believe is reasonably likely to reach you, such as by email (if you have an account where we have your contact information) or another manner through the Service. Any modifications to this privacy policy will be effective upon posting or as otherwise indicated at the time of posting. In all cases, by continuing to use the Service after posting of the updated policy, you are consenting to the changes. If you object to any changes, you may close your account by contacting hello@just-health.io

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10. California Privacy Notice

This privacy notice applies only to California residents. It describes how Just Health collects, uses and shares Personal Information of California residents in connection with their use of the Service and their rights with respect to that Personal Information. For purposes of this notice, “Personal Information” has the meanings specified in the California Consumer Privacy Act of 2018 (“CCPA”) and California Privacy Rights Act of 2023 (“CPRA”), respectively, and exclude information exempted from the scope of the CCPA and CPRA, including protected health information subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This notice is intended to supplement, and should be read in conjunction with, our Privacy Policy.

• Categories of Personal Information we collect and may share for business and commercial purposes.
  The following is a list of all categories of Personal Information specified in Section 1798.140(o) of the CCPA that Just Health has collected from California residents in the twelve (12) months prior to the Effective Date, together with (1) examples of the types of Personal Information we collect within that category, and (2) the categories of sources from which we collect such Personal Information:some text
  • Identifiers:
    (1) examples of what we collect: name, email address, office, and/or home address, office and/or personal phone numbers, ethnicity, and other similar identifiers; (2) sources: you, third parties including public sources, service providers, government agencies
  • Online Identifiers:
    (1) examples of what we collect: cookies, IP addresses; (2) sources: you
  • Geolocation Data:
    (1) examples of what we collect: city, state, and zip code; (2) sources: you (directly and indirectly from your IP address)
  • Protected Classification Characteristics:
    (1) examples of what we collect: age, citizenship status, and gender (we may not intentionally collect this information, but it may be revealed by other information we collect, e.g., year of graduation, background checks, etc.); (2) sources: you and third parties including business partners, employers, service providers, public sources
  • Communications
    (1) examples of what we collect: contents of text messages exchanged through the Service; (2) sources: you
  • Biometric Information
    (1) examples of what we collect: voice recordings, fingerprints; (2) sources: you, government agencies, service providers
    You can learn more about our Personal Information sources, the business or commercial purposes, for which we collect your Personal Information, and the categories of third parties with whom we share your Personal Information in our Privacy Policy.
• Data Retentionsome text
  • We will store your Personal Information for at least the period reasonably necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law. If you ask us to delete any specific element of your Personal Information from your (see ‘Your California privacy rights’ below), we will honor this request unless deleting that information prevents us from carrying out necessary business functions, such as providing you the Services.
• Your California privacy rights.
  California residents have the rights listed below. However, these rights are not absolute and exceptions apply, so in certain cases we may decline your request as permitted by law.some text
  • Information
    You can request the following information about how we have collected and used your Personal Information during the past 12 months:some text
    • The categories of Personal Information that we have collected
    • The categories of sources from which we collected Personal Information
    • The business or commercial purpose for collecting and/or selling Personal Information
    • The categories of third parties with whom we share Personal Information
    • Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third party recipient
    • Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient
  • Access
    You can request a copy of the Personal Information that we have collected about you since January 1, 2024.
  • Deletion
    You can ask us to delete the Personal Information that we have collected from you.
  • Opt-out of sales or sharing
    We do not sell or share your Personal Information.
  • Nondiscrimination
    You are entitled to exercise the rights described above free from discrimination. This means that we will not penalize you for exercising your rights by taking actions such as denying you services; increasing the price/rate of services; decreasing service quality; or suggesting that we may penalize you as described above for exercising your rights.
  • Correction
    You can correct your own Personal Information displayed on your public profile and your Private Profile Information. You can also ask us to correct Personal Information that we have collected from you.
• How to exercise your rights
  If you are a California resident, you may exercise your California privacy rights described above, subject to certain exceptions, as follows:some text
  • You can request to exercise your information, access and deletion rights by contacting us via your account at hello@just-health.io We will verify your request using information associated with your Just Health account. Government or other identification may be required. You may designate an authorized agent to make a request on your behalf, in which event we will require a valid power of attorney and the authorized agent’s government issued identification, and we may verify the authenticity of the request directly with you. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it. Also, if we are unable to verify your identity or authority, we may not be able to fulfill your request. We do not keep sufficient information to enable us to readily link an identified individual with information collected from such individual in connection with a prior visit to the Service unless the individual accessed the Service as a logged-in member.
  • Note that we may deny your deletion request if retaining your information is necessary for us or our service providers to:some text
    • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    • Debug products to identify and repair errors that impair existing intended functionality.
    • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
    • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
    • Comply with a legal obligation
    • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
  • Also, the CPRA temporarily exempts personal information reflecting a written or verbal business-to-business communication from some of its requirements, including access and deletion rights.
  • Response times and format. We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding our receipt of a verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
• Changes to this Privacy Notice
  Just Health reserves the right to modify this notice at any time in our sole discretion as described in our Privacy Policy.
• Contact Information
  If you have any questions about this notice or Just Health’s privacy practices, or wish to exercise your rights under California law, please do not hesitate to contact us at: Email: hello@just-health.io

11. Contact Us

For questions or concerns about this policy or our practices, contact us at: hello@just-health.io

Just Health Group LLC

1903 Kirby Landing Drive

Houston, TX 77051

hello@just-health.io

just-health.io

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